Terms & Conditions

Effective date: 2026-10-22

Last updated: 2026-11-06

Brand: Woodseed Stone (woodseedstone.com)

Contact: info@woodseedstone.com

Business entity: 万物自然而然（涿鹿）贸易工作室 (an individual business registered in the People’s Republic of China), Room 1411, Unit 2, Building 1, Shanshui Yuyuan Residential Community, Zhuolu County, Hebei Province, China

Scope: These Terms & Conditions (“Terms”) govern your access to and use of woodseedstone.com (the “Site”) and your purchase of our products. By browsing the Site, creating an account, or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

1. About Us and Our Products

Woodseed Stone offers bracelets made from natural mineral stones, tree seeds, and wood to customers in the United States. Orders are dispatched from China to supported destinations within these regions, as available at checkout. Each product listing identifies the material and any disclosed treatments.

Business entity: The Site is operated by 万物自然而然（涿鹿）贸易工作室, an individual business registered in the People’s Republic of China, at Room 1411, Unit 2, Building 1, Shanshui Yuyuan Residential Community, Zhuolu County, Hebei Province, China. This entity is the seller of record for all orders placed on the Site.

2. Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use of the Site by, any third party. You must not:

  • attempt to gain unauthorised access to the Site, its servers, or connected systems
  • interfere with, disrupt, or overload the Site, or submit malicious code
  • scrape, harvest, or systematically extract data from the Site without our written permission
  • misrepresent your identity or provide false information when ordering
  • use the Site in any way that violates applicable laws

3. Product Information and Natural Material Disclaimer

  • We make every effort to display product images and descriptions accurately. However, because our products are made from natural mineral stones, tree seeds, and wood, grain, colour, density, bead size, and surface texture vary from piece to piece. Natural variations consistent with the listing are not defects. This does not exclude claims for faulty items or items materially different from their description.
  • Product photographs represent the general character of a piece. Where a listing covers a specific individual piece, this is stated in the description.
  • Colours may appear differently depending on your screen settings.
  • Items are intended as personal accessories and decorative goods. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease, nor do we make any claim about health, spiritual, or therapeutic effects. Any cultural or traditional descriptions are informational only.

4. Orders and Contract Formation

  • All orders are subject to availability and to our acceptance.
  • Contract formation: An order confirmation email is not acceptance. The contract between you and us is formed when we dispatch your order and send a shipping confirmation (or, for backordered items, when we confirm availability).
  • We reserve the right to refuse or cancel any order, for example where stock is unavailable, a price is incorrect, fraud is suspected, or where we cannot deliver to the address provided. If we cancel an order after payment, we refund the full amount to your original PayPal account.
  • You are responsible for providing accurate order, contact and delivery information. Please review your order summary before confirming payment.

5. Prices and Payment

  • All prices on the Site are in United States Dollars (USD).
  • Prices include all applicable product-related charges. We cover import duties and taxes for international orders (see our Shipping Policy); shipping costs are shown separately at checkout.
  • We may change prices at any time, but the price charged for your order is the price displayed at the time you confirmed payment.
  • Payment method: we currently accept PayPal only. Direct credit or debit card checkout is not available on this Site. PayPal processes payments under its own terms and privacy policy; any funding methods offered inside PayPal are determined by PayPal. We do not receive your PayPal password or full card details.
  • If a payment is declined, cancelled, reversed, or charged back, your order may be put on hold or cancelled. We may dispute chargebacks with supporting evidence (tracking, dispatch records, and communications).

6. Shipping, Risk and Title

Processing takes 3–5 business days after payment confirmation. Estimated transit time is 7–13 business days after dispatch. Standard shipping is $8 for orders under $60 and free for orders of $60 or more; Express (Tracked) is $28. The threshold is based on the merchandise subtotal after discounts, excluding shipping. See our Shipping Policy for details.

  • Shipping terms, methods, estimated delivery times, and customs information are set out in our Shipping Policy (link on the Site). That policy forms part of these Terms.
  • We remain responsible for delivery as required by applicable law. A carrier delivery scan does not by itself prevent you from reporting non-delivery; contact us and we will investigate.
  • Title passes to you upon full payment of the order and dispatch of the parcel.
  • We are not liable for delays caused by customs clearance, carrier operations, postal strikes, weather, or other events outside our reasonable control.

7. Returns and Refunds

Our Returns & Refunds Policy governs returns and exchanges. Request a return or refund within 7 calendar days after receiving your order, and send an approved return back within 7 calendar days of our approval. For a verified product defect, provide relevant evidence; we promise a full refund and cover reasonable documented return shipping costs. We do not provide refunds for damage caused by customer misuse, improper care, accidents, or unauthorised alterations. Tree-seed bracelets cannot be returned or refunded once worn under our voluntary policy; this restriction does not exclude product-defect claims or mandatory consumer rights. Other voluntary returns must be unworn and in original condition. We issue approved refunds through PayPal to the original payment method within 3–5 calendar days after receiving the returned item. Payment-provider processing may take additional time. Mandatory rights, including applicable withdrawal rights and remedies for faulty or incorrect items, take priority.

8. Intellectual Property

  • All content on the Site — including text, product descriptions, photographs, graphics, logos, branding, layout, and underlying code — is owned by or licensed to Woodseed Stone and is protected by copyright, trademark, and other intellectual property laws.
  • You may not reproduce, copy, distribute, modify, publish, or create derivative works from any Site content, or use our branding or product images for any commercial purpose, without our prior written permission.
  • You may share links to the Site and quote short excerpts for non-commercial review purposes, with attribution.

9. Limitation of Liability

  • To the maximum extent permitted by law, Woodseed Stone shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Site or the purchase of our products.
  • Our total liability to you for any claim arising from an order or the use of the Site shall not exceed the amount you paid for the product concerned in that order.
  • Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.
  • Consumer rights: if you purchase as a consumer in the European Union, the UK, or another jurisdiction with mandatory consumer protection law, that law prevails over any conflicting provision of these Terms. In particular, EU/UK consumers benefit from the 14-day distance selling withdrawal right (see Section 10), which cannot be excluded where required by law.

10. Withdrawal Right (EU / UK Consumers)

This statutory right is independent of our voluntary 7-day store return window in Section 7; for EU/UK consumers, the 14-day withdrawal period applies where it is more favourable than our policy.

If you purchase as a consumer in the European Union or the United Kingdom, you have the right to withdraw from the purchase contract within 14 days from the day you receive the goods, without giving any reason, in accordance with the Consumer Rights Directive / UK Consumer Contracts Regulations.

  • To withdraw, email info@woodseedstone.com within the 14-day period with your order number. We will provide a returns address and confirmation.
  • Goods must be returned without undue delay and within 14 days of notifying withdrawal. We may withhold the refund until the goods are received back or you provide proof of return, whichever is earlier.
  • Handling beyond what is necessary to assess the item may lead to a lawful deduction for diminished value. Wear or patina does not automatically remove statutory withdrawal rights. Exceptions for goods made to your specifications or clearly personalised apply only as permitted by law.
  • We will refund the price paid, including standard outbound shipping costs, within 14 days of receiving your notice, using the original payment method (PayPal) unless you agree otherwise. You bear the direct cost of returning the goods.

11. Applicable Law and Dispute Resolution

  • For consumers in the EU/UK: these Terms are subject to the mandatory consumer protection law of the country where you live. Nothing in these Terms deprives you of the protection of those laws.
  • Governing law: to the extent not overridden by mandatory consumer law, these Terms are governed by the laws of the People’s Republic of China. Nothing in these Terms removes any mandatory consumer protection or right to bring proceedings in a court with jurisdiction under applicable law.
  • Dispute resolution: we will first try to resolve any dispute amicably through customer service (info@woodseedstone.com). If a dispute cannot be resolved, you may refer it to a court with jurisdiction under applicable law or, where applicable, to your local consumer ombudsman.

12. Force Majeure

We are not liable for failure or delay in performing our obligations caused by events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, epidemics, government action, strikes, postal and carrier disruption, and internet or hosting failure.

13. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Changes apply to orders placed after the effective date of the updated Terms; orders already placed remain subject to the Terms in force at the time of the order.

14. Severability and Waiver

  • If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in full force and effect.
  • Our failure to enforce any provision is not a waiver of that provision.

15. Entire Agreement

These Terms, together with our Shipping Policy, Returns & Refunds Policy, and Privacy Policy (all linked on the Site), constitute the entire agreement between you and Woodseed Stone regarding your use of the Site and purchase of products, and supersede any prior agreements or understandings.

16. Contact

For questions about these Terms, orders, or any other matter:

Email: info@woodseedstone.com

Business entity: 万物自然而然（涿鹿）贸易工作室, Room 1411, Unit 2, Building 1, Shanshui Yuyuan Residential Community, Zhuolu County, Hebei Province, China